ContactWho We Are
Food Trail Istanbul is operated by Bonita Tour Seyahat Hizmetleri, a travel agency based in Istanbul, Türkiye (TURSAB License No. 6779).
Website: https://www.foodtrailistanbul.com
Email: foodtrailistanbul@gmail.com
Information We Collect
When you contact us or request a booking, we may collect your name, email address, telephone number, travel details, group size, dietary requirements and any information you choose to provide.
When you visit our website, limited technical information such as your browser and device type, approximate location, pages viewed and cookie identifiers may be processed automatically by our hosting and analytics providers. IP addresses may also be processed for website security and connection purposes. We do not use this information to identify individual visitors.
How We Use Your Information
We use personal information to:
- Answer enquiries and arrange tours
- Process and manage booking requests
- Communicate meeting and itinerary details
- Accommodate dietary or accessibility requirements where possible
- Improve our website and services
- Maintain website security
- Comply with legal and accounting obligations
Cookies and Analytics
Our website uses essential cookies and Google Analytics to understand website traffic and visitor activity. Analytics information is generally presented in aggregated form.
You can control or delete cookies through your browser settings and, where available, through the cookie preferences displayed on our website.
Sharing Your Information
We do not sell personal information. Information may be shared only when necessary with guides, transport providers, booking or payment services, website hosting providers, analytics services and public authorities where legally required.
Some service providers may process information outside Türkiye. Appropriate safeguards are used where required by applicable law.
Data Retention
We retain personal information only for as long as necessary to manage enquiries and bookings, comply with legal obligations and resolve possible disputes.
Your Rights
Depending on applicable law, you may request access to, correction or deletion of your personal information. You may also object to certain processing or withdraw your consent.
To exercise your rights, contact us at foodtrailistanbul@gmail.com.
External Links
Our website may contain links to third-party websites, including WhatsApp and social media platforms. Their own privacy policies apply when you use those services.
Policy Updates
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will always be published on this page.